The Tourist Flow Management Platform is an exploitation of fully programmable configurable Smart City platforms to monitor and manage flows, i.e., the Snap4City FIWARE platform, EOSC and Node-RED, made of 100% Open-Source technologies and solutions. The platform can collect any kind of data from different sources: points of interest, IoT/IoE devices, origin destination matrices, people flows, traffic, pollutant, time series, maps, historical data, TV-Thermal Cam, KPIs (administrative/commercial), 3D shapes, digital twins, Social media, et al.; in any domain: culture, tourism, transport, environment, etc. The platform elaborates and reproduces data into suitable interactive Dashboards which provide interactive widgets to perform business intelligence.
click to view full size The platform and its sub regional platforms were profitably used in Florence, Pont Du Gard, Dubrovnik, Valencia, Mostar, and Ancient Olympia. The platforms collected in a different way, depending on the different sites, data related to people flows (thermal and video images, Wi-Fi access points etc.), Key Performance Indicators, origin destination matrices, environmental parameters and social media. The produced results were then transformed into dashboards in order to monitor people flows and compare them with the performance of the structures, such as museum, accommodations. The solution provided several dashboards using different visual interfaces, which are directly connected to real-time data sources and enable a business intelligence and sharing economy approach to support decision/policy makers.
The platform is the first and most complete open-source solution, where all the experimentations performed are well documented and accessible, therefore, easily replicable in other sites. Data and dashboards are made publicly accessible to be studied and analyzed in view of reuse/transfer. Moreover, updates for the operators are constantly provided and in most cases data sources are made available. The latter is a key point to guarantee support from the platform team in terms of strating the implementation process in a new site, assistance in the optimization phase and long-term assistance/maintenance. All the above is available on snap4city platform, for the installation of the solution on public cloud or premise. The replicability conditions are also favored by the basic philosophy behind the project approach: start exploiting the existing data and tool already in place on the site where the solution will be transferred, then implement new data/features.